Effective Date: 26-04-2016
Elizabet M. Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services, including our paid membership system.
1. Who We Are
Elizabet M. Company
Brusselsestraat 85
6211 PC Maastricht
The Netherlands
KvK: 86396862
BTW: NL004239364B68
Email: info@elizabetmcleaning.nl
Website: https://elizabetmcleaning.nl
2. What Personal Data We Collect
When you interact with us, we may collect the following types of personal data:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (processed via secure third-party providers)
- Membership and account information
- IP address and browser/device details
- Communication records
- Usage data from our website (via cookies and analytics)
3. Why We Collect Your Data
We process your data for the following purposes:
- To create and manage your membership account
- To provide our cleaning services and member-only benefits
- To process and confirm payments
- To send invoices, service notifications, or important updates
- To improve user experience and website performance
- To comply with legal and tax obligations
4. Use of Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and collect usage data.
We use:
- Functional cookies (e.g., for login sessions)
- Google Analytics (for traffic and performance insights)
- Facebook Pixel (for targeted advertising)
You can manage cookie preferences through your browser settings.
5. Third-Party Data Sharing
We only share your data with trusted third parties when necessary for service delivery or legal compliance:
- Payment processors (e.g., Stripe, PayPal)
- Email and communication platforms (e.g., Mailchimp)
- Analytics and advertising providers (e.g., Google, Meta)
- Regulatory authorities, if legally required
All third-party processors are contractually obligated to safeguard your data.
6. How Long We Store Your Data
We retain personal data only as long as necessary for the purposes stated above:
- Client and transaction data: up to 7 years (per Dutch tax law)
- Membership data: as long as your membership is active
- Communications: for the duration of our business relationship
- Analytics and cookies: up to 26 months (or less, based on your settings)
You may request earlier deletion where legally permissible.
7. Your Rights (GDPR)
You have the following rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to request deletion (“right to be forgotten”)
- Right to restrict or object to data processing
- Right to data portability
- Right to withdraw consent (where applicable)
- Right to file a complaint with the Dutch Autoriteit Persoonsgegevens
To exercise any of these rights, contact us at: info@elizabetmcleaning.nl
8. Data Protection Measures
We take data security seriously. We have implemented:
- SSL encryption on our website
- Secure payment handling via third-party gateways
- Access controls for sensitive data
- Regular system updates and plugin monitoring
9. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact:
Elizabet M. Company
Brusselsestraat 85
6211 PC Maastricht
Netherlands
Email: info@elizabetmcleaning.nl