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Your account
Your account
Bookings, invoices and your plan — all in one place.
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Membership — manage your visit
For recurring plans: move a visit to another date, change your hours, tell us where to concentrate, or — if you are away that week — spend the hours on other work instead. A visit is reserved team time and is never skipped.
You can go up from your plan's base hours — and later lower it back down to your base, but never below.
A visit is reserved team time, so it is never skipped — but if you are away we can spend the same hours on other work instead. Your hours are never lost.
Tick the areas to concentrate on, or write your own below. Your booked hours stay the same — we spend the full time on what you choose, not less.
Bookings & invoices
Your agreement
What you signed, and how long it runs.
Cleaning quality — proof from every visit
Live from Spotless, the quality system our team works with: every finished area is photographed and AI-checked for cleanliness.
Instructions for your cleaner
Set this once — your cleaner sees it before every visit. Update it any time.
Report a problem
Not happy with a visit? Tell us and we’ll put it right — it goes straight to the office.
Your photos
Add a photo — a problem spot, where to find the key, or a “before”. Your cleaner and the office can see them.