Frequently asked questions

For one-time jobs — a deep clean, move in/out, after a party — we always bring both the products and the equipment, included in the price. On a cleaning plan it is your choice: supply your own products and vacuum, which is why the plan rate is lower, or ask us to bring ours for an agreed extra charge. For businesses it is optional, agreed in your quote. Allergies or delicate surfaces? Tell us and we use what you prefer.

However you're comfortable: be there, leave a key, or use a key safe. Our team taps an NFC sticker on arrival, so you get a timestamped record of every visit.

Yes — fully insured for third-party liability and KvK-registered (86396862), with proper VAT invoices.

Everything we publish is already on this website: prices, what each service includes, and our full Terms — and you can read the contract online before you sign. We don’t send written quotations or company documents in advance; you receive them by email with your booking confirmation. To speak to a colleague, call 06 1827 8719.

Regular home cleaning has plan prices; one-time jobs are prepaid by the hour with an instant price indication; for business spaces with a cleaning plan we visit for a free on-site quote; a one-time business job is quoted on site too, included in the one-time onboarding fee.

It is charged once, on your first booking only — never again. It is €70 ex VAT, and it is two things. €40 is the manager's visit: he comes out and prices the job on site before it starts, then checks the work in person afterwards — the same visit other companies sell as a €95 survey. €30 is the professional products and equipment we bring, and the transport to and from your address. Together that is €76.30 including 9% VAT. Returning customers pay €0. This fee is for private homes: for a business the manager's on-site visit is free, and the products and equipment are priced in the quote we give you.

One-time cleans: you give 2–3 date options (4–10 days ahead) and we call you 1–2 days before your first option to confirm the exact date and time. Cleaning plans: after you reserve, we call you within 2–3 business days to schedule your visits. Business: we confirm a short intro call within 1–2 business days, then visit your space.

The manager checks the job on site and confirms the hours before we start. If more time is needed, we only continue with your approval — you prepay the extra time via a Tikkie we send you, or through your customer account on this site. If you'd rather not, the team simply stops when the booked hours are up: you pay nothing extra, though the remaining work then stays undone.

Yes — with at least 24 hours' notice we'll happily move your visit.

Yes — early mornings, evenings and weekends, so cleaning never interrupts your operations.