Elizabet M Company
How It Works
Step -1
Select your service from our [Pricelist]
Select your service from our [Pricelist]:
π§Ό One-Time Services (charged per hour)
- Express Cleaning
- Deep Cleaning
- Move-In / Move-Out Cleaning
- Carpet Cleaning
- Before & After Party Cleaning
π§Ή Membership Plans (6 or 12-month contract)
- Weekly Cleaning β 4 visits per month
- Bi-Weekly Cleaning β 2 visits per month
- Monthly Cleaning β 1 visit per month
π‘ Note: Membership pricing is fixed β except for the first deep cleaning, which is offered at a discounted rate equal to the membershipβs hourly rate.
Step -2
Pay the β¬10 Booking Fee
π³ Booking Fee Information
After selecting your service, pay the β¬10 booking fee.
This one-time fee covers:
- Booking and processing
- Your digital cleaning agreement
- Your estimate & intake form
- Manager presence during the first cleaning
- Invoice and account setup
β
Applies to all services, including memberships.
Step -3
Sign the Cleaning Agreement
Once the booking fee is paid, youβll receive a digital cleaning agreement to sign online.
π This confirms your booking and terms.
π Memberships require a 6- or 12-month commitment, with fixedΒ monthlyΒ rates.
Step -4
Fill Out the Estimate & Intake Form
After signing the agreement, youβll receive a combined estimate and intake form.
This gives you:
- An instant estimate of how long the cleaning will take
- An approximate cost (for one-time services)
- A place to describe what needs to be cleaned
- Key info that helps us decide how many cleaners to send
π For one-time services, this helps determine the time and cost.
π For memberships, the form helps us plan the team β your monthly rate is already fixed.
Step -5
We Contact You to Schedule
After receiving your form, weβll contact you via WhatsApp, phone, or email to:
- Confirm your cleaning date and time
- Introduce your cleaning team
- Go over any special instructions
Your appointment is now officially scheduled.
Step -6
Cleaning Day
Your cleaning team will arrive on the agreed date and time.
π§βπΌ A manager will be present during the first visit to ensure everything meets our high standards.
β
You donβt need to be home, as long as we have access.
Step -7
Receive Your Bill & Pay
After the cleaning is complete, you will receive your bill:
πΈ For One-Time Services:
- Pay immediately after the service
- Youβll receive a detailed bill with service time + transportation costs
πΈ For Memberships:
- Pay monthly (either at the end of the month or beginning of the next)
- The first deep cleaning is billed at a discounted hourly rate matching your membership
- Future invoices cover your fixed monthly membership rate
π Transportation Fees (added to your bill):
- Within 5 km: Free
- 5β10 km: β¬20
- 10β20 km: β¬30
- 20β40 km: β¬40
- Over 40 km: Price negotiable
π³ After payment, youβll receive a digital invoice confirming your payment.
π¬ Need Help?
Got questions? Send us a message on WhatsApp or contact us directly β weβre always here to help.